Refund Policy

Last updated: 03/22/2026

Refunds & Returns

Every KnightWolfe product comes with a 14-day money-back guarantee from the date your order is delivered. If you’re not fully satisfied with your purchase, you may request a return within this period for a refund of the purchase price (excluding shipping, handling, and other applicable charges).

Eligibility for Returns

To qualify for a return:

• The item must be unused and in good condition
• It should be returned in its original packaging (whenever possible)
• All included accessories and documentation must be provided

Non-Returnable Items

The following items are not eligible for return:

• Memberships
• Gift cards

How to Initiate a Return

To begin a return, please contact our support team:

• support@knightwolfe.com
• +1 (970) 397-9907

Our team is available from 8:00 AM to 8:00 PM CST and will guide you through the process.

Return Instructions

Once your return is approved:

• Securely pack the item (preferably in original packaging)
• Include a copy of your order details
• Ship the package to:
  

Knight Wolfe LLC
27490 County Rd 51
Greeley, CO 80631

All return shipping costs must be prepaid. We do not accept C.O.D. deliveries.

Refund Processing

Once your return is received and inspected, your refund will be processed to your original payment method.

• Refunds are typically issued within 30 days of receiving the returned item
• If applicable, refunds may be issued via check to the original billing address

Shipping Responsibility

We recommend using a trackable shipping method.

KnightWolfe is not responsible for:

• Lost or delayed return shipments
• Packages that are unclaimed or undelivered

Please retain your tracking number until your return is confirmed.